HAMK Workshop III – Regional Meeting on Knowledge Management Mode in Finland
HAMK Workshop III – Regional Meeting on Knowledge Management Mode was held on 10th September 2020.
The aim of the workshop was to co-develop the preliminary knowledge management model which may support open collaboration between the innovation actors. The basic terms and definitions of knowledge management and open innovation action were presented and discussed. Also, the results of earlier regional workshops were presented and discussed as a basis for teamwork. The participants of the workshop were asked to categorize 331 terms that were defined in the first workshop into four knowledge management pillars; Knowledge discovery and detection, knowledge capture, knowledge acquisition and knowledge creation & sharing.
The workshop gathered nine participants who represented academia, business and elderly people and the related associations. All the participants had roles as regional innovation actors in the smart living environment.
Third regional meeting on knowledge management model helped participants to understand the structure of the knowledge management model in the smart living environment and clarified the key concepts and terms. After the workshop, the participants were able to select the most important terms and to categorize them into four pillars.
Regional Meeting on Knowledge Management Model in Finland
HAMK organized online Regional Meeting on Knowledge Management Model on June 8, 2020.
The aim of the online meeting was to discuss the following four main questions and to find answers.
- Who are the actors in the age-friendly living environment, and how are they using data?
- What kind of knowledge management may advance an age-friendly living environment?
- How the actors’ knowhow, needs and competencies can be shared openly and further developed? Is housing service in future?
- Is housing service in future?
The online meeting gathered sixteen people who had diverse background and experience. About half of them represented elderly people and related associations. Another half represented regional authorities, academia and companies. All the participants represented organizations that were key innovation actors in the smart living environment.
Information session in Finland
Information session regarding innovation program took place on October 16 of 2020in Finland. 15 participants were gathered for the event at the Café Mokkasydän in Riihimäk, most from whom were entrepreneurs from Riihimäki region.
Reima Ojanen from RTOY said the welcome words and told about the RTOY services available for enterprises. Tiina Siika from Riihimäki Business Association described the current situation in the business sector. It is obvious that Covid-19 pandemic has made a major negative impact on the enterprises. E.g. the travel and event businesses are suffering badly from the situation. Luckily, there is funding support available for enterprises.
Leena Lemola from RTOY informed about BSR Interreg Osiris project generally and the becoming program(WP4)especially. She also told that the seniors are an important and growing customer segment that should be taken into consideration when developing new business. It is noticed for example that the seniors are one of the fastest-growing customer segments in eCommerce. They are buying particularly entertainment services, like concert and travel tickets. In the scarcely populated areas, the senior customers are buying also other services and products, and the average sum of their shopping considerably higher when compared to younger customers.
The attendants pondered in the workshop how to notice senior customers better in their business development. As a conclusion, it was mentioned that e.g. the marketing, websites and the premises should be accessible and new services should be developed for this group.
The Third Innovation Camp
The Third Innovation Camp took place virtually from Denmark on November 10. The aim of the innovation camp was to present and discuss the validation and descriptions of the open innovation toolkit by extension, participants also used the opportunity to discuss the potential visualization and finalization of the toolkit.
The participants in the virtual innovation camp were representatives of partners from the Interreg Baltic Sea Region together with other stakeholders. During the Innovation Camp Co-founder of Guiden65, Sussi Bianco made a presentation of the Danish website Guiden65.dk.
Based on a presentation of a potential visualization of the toolkit, the participants presented their first initial thoughts and comments of the presented Ecosystem Pie Model. Afterwards, the partners were divided into groups to discuss the visual impression and the categories used in the toolkit: “Ideation”, “design/prototyping”, “assessment” and “networking”.
The meeting ended with a plan for the completion of the OSIRIS Toolkit. After this, the completed work is handed over to the production of the Smart Silver Lab.
The third and final Innovation Camp can be viewed as a success, as its goals were successfully met.
The method of design thinking to expand the usage of “Stop Covid” app among the senior population.
Last Week on October 29 Team of Riga Technical University as part of the Osiris Project organized workshop “The method of design thinking to expand the usage of “Stop Covid” app among the senior population.” The app itself was a non-commercial initiative, that was made possible by the involvement of state agencies, universities, private tech companies and many other actors, driven by the sole goal limiting the spread of COVID-19 by enabling smartphone-based contact tracing in Latvia. As the user base is key to the success of such platforms, it is essential to expand the user base of the app in the most vulnerable groups. The workshop took place via Zoom and involved representatives of Riga Technical University, Latvian Mobile Telephone, media agency Deep White and the developer MakIT. After presentations regarding the functionality, communication activities and design thinking, structured interviews were held with selected seniors to identify to challenges of effective communication and increasing the awareness of the app, while overcoming mistrust and disinformation, that is actively spreading following the second wave of COVID-19 in Europe. Both the workshop and the “Stop COVID” initiative is are good examples of the advantages of quadruple helix approach to problem-solving on a bigger scale.
Work package 5.1. finding smart silver financing mechanisms workshop in Tallinn
The event took place on 10.09.2020 and lasted fairly around two hours. 11 participants - 3 virtually/online and 8 on a place at Tallinn University of Technology Innovation and business centre Mektory. We had two very interesting guests who introduced their business story- CareMate OÜ and Enlife OÜ. They talked about their experience and how they find funding and financing for their company. Purpose of the workshop was to find and validate a framework for smart silver financing mechanisms in Estonia. Through this workshop and 6 interviews that have been conducted with different Quadruple Helix Actors, we are positive that we will find new ways to funding and financing for our Digital Silver Hub which is the main outcome from this work package.
1st Innovation Camp, hosted by Klaipeda State University of Applied Sciences
Moving forward with Interreg BSR 2014-2020 project “OSIRIS” activities aiming to realize open innovation toolkit 1st Innovation Camp, hosted by Klaipeda State University of Applied Sciences was held in Klaipėda, Lithuania, on 16-17 September 2020. Caused by 2020 pandemic situation it was organized in unlike regular format and was innovative with an entirely virtual participation process. Nevertheless, participants, representing triple helix actors (from government, research and scientific institutions, companies, were interactively engaged in the 2 days camp session. Existing in practice innovation tools were presented by Lithuanian innovation centre (Dr. Ingrida Tinfavičienė) and Baltic Maritime Digital Innovation Hub (Innovation director Ignas Aničas). During the panel discussions, participants shared knowledge, critical observations and insights about presented existing open innovation tools and methodologies. 2 more Innovation Camps are going to be conducted in order to select final open innovation tools, establish testing scenarios and concluding with validation of selected final open innovation toolkit. #OSIRISInterregBSR #Silvereconomy #InterregBSR #Smartspecialization #Innovationcamp #KVK
Second workshop on Knowledge Management model making Tallinn, Estonia
Taltech (PP8) organized the Second workshop on Knowledge Management model making in Tallinn, Estonia on 17.02.2020 and it lasted fairly around 3 hours with one coffee/lunch break in between. Aim of this workshop was to start analyzing problems found from the first regional workshop to understand how Knowledge is collected (detected), how knowledge is organized and assessed, how it is created and transformed. We mainly focused on 4 different problems relevant to Estonian RIS3 priorities. In this workshop, we had 18 participants and we were working in one group where two moderators were organizing the workshop. They were collecting expert ideas and added information to the big whiteboard made of big papers. Having different academics, experts who are working with local municipalities and also for government and representatives from the senior population (member from Estonian Pensioners’ association) gave us very wide results and discussion on the problems. The workshop focused mainly on the problems facing how knowledge is captured, organised, created and transformed in Estonia. Also which quardo-helix actor(s) is (are) responsible for each question what raised up through workshop. The workshop was smooth and had a very active discussion session.
Workshop on “Developing the silver financing mechanism”
JSC „IAMUS innovations“ is implementing Work Package 5, GA 5.1 - DEVELOPING THE SILVER FINANCING MECHANISM that aims to run a complex analysis over the available fund mechanisms, over the shortages between supply and demand of finance over the matching between business needs and existing financial instruments and over the gaps that need to be filled to improve market commercialization of silver innovative products or services.
To achieve the goal JSC „IAMUS innovations“ organized the workshop where difficulties and shortages were identified, and improvement actions were proposed during 6 hours meeting in Klaipeda, Lithuania on 17th of July 2020.
The workshop was attended by representatives from different sectors:
- private (business angels, companies which are applying for the funding, closely working with innovations, providing financing, preparing applications for the funding, credit unions, banks),
- public institutions (Ministry of economy and innovation, universities, innovation agencies, digital innovation institute, municipality),
- non-profit organisations (social support centre, public health centre, a support centre for the elder people).
4th co-creational workshop on June 19th 2020
On June 19th 2020 team of experts from Klaipėda State College completed and validated the Knowledge Management Model in the Health Technology and Biotechnology Open Innovation Ecosystem in the 4th co-creational workshop with the participation of government, science, business and society representatives. Since November 2019, by taking part in a total of 4 co-creational workshops, participants helped experts to develop a universal tool to manage the innovation cycle in the open innovation ecosystem. The purpose of the knowledge management model is to manage the whole cycle of the innovation process at national level, involving all regions, central and local authorities, business and science organizations (state-organization-individual), open to all, transforming knowledge into products with high growth potential in the market. The model responds to the smart specialization of health technologies and biotechnologies, but can be applied more universally and more widely. The event was broadcast on the Facebook account of Klaipeda State College. The knowledge management model is an intermediate stage and result of the implementation of the project “Supporting Smart Specialization Approach in Silver Economy for Increasing Regional Innovation Capacity and Sustainable Growth (OSIRIS)” (OSIRIS, No. # R080) funded by the Interreg Baltic Sea Program 2014-2020, in which Klaipėda State the college participates as a partner. More about the project - on the project website.
A SERIES OF CO-CREATIONAL WORKSHOPS IN MAY-JULY 2020
In June OSIRIS team from ITMO University finalized and validated the Knowledge Management Model in the ICT and Well-being Open Innovation Ecosystem in St. Petersburg on the 3rd of July . Due to the COVID-19 pandemic, the events took place virtually via Zoom and Google Docs platforms. The aim of this series of the workshops was to jointly design an effective tool to manage knowledge flows and main actors of the innovation ecosystem. As a future practical outcome, we aim to succeed in creating products and services for the older generation. The agenda of the workshops was built taking into account both the practical value of the Knowledge Management Model in creating the products and services for the silver aged generation and critically reflection of the previously developed Knowledge Map. As in previous events, the round table was held in the format of a brainstorm with the participation researches and sociologists, experts of innovative infrastructure and business, whose expertise was relevant for the project and helped to gain knowledge about older consumer`s needs and capacities to meet them limited by the priorities mentioned in the regional strategic documents: ICT and wellbeing. The Knowledge Management Model is an intermediate stage and one of the outcomes of the implementation of the project “Supporting Smart Specialization Approach in Silver Economy for Increasing Regional Innovation Capacity and Sustainable Growth (OSIRIS)” (OSIRIS, No. # R080) funded by the Interreg Baltic Sea Program 2014-2020, in which ITMO University participates as a partner. More about the project - on the project website.
Expert meeting on May 21, 2020, at Riga Technical University
Due to the restrictions caused by Covid-19, the meeting on May 21 in Riga, Latvia took place both - in person, observing the rules of assembly, and remotely - on the Zoom platform. The following questions were discussed with the participation of 20 participants:
- Is the Knowledge management Model (KMM) project outline based on the Knowledge Map;
- Are all barriers to the flow of information within the KMM removed?
- How do the members of the Expert Panel understand the KMM in order to promote the wellbeing of the Silver Economy participants?
Second seminar on supporting the smart specialization on January 24, 2020 at RTU
On January 24, 2020, the second seminar on supporting the smart specialization approach in the silver economy to increase regional innovation capacity and sustainable growth took place at Riga Technical University, Riga, Latvia. The goal of this project phase was to develop the mapping of Silver Knowledge Management Process on a national scale. Continuing the first session, a detailed and structured cognitive map was created, the map includes all factors, responsible bodies, decision-makers, organizations and processes that affect the development of the silver economy in Latvia.
Expert co-creation session in Kuldiga on february 25, 2020
On February 25, 2020, 14 experts from all over Latvia gathered in the co-creation session of experts in Kuldiga, Latvia. The importance of the project in both - the national and European contexts was emphasised in the session. During the session, the experts were introduced to the successful example of "Kuldiga Senior School", whose operation serves as one of the leads in the development of the "Smart Silver Lab" concept.
Expert panel session “Knowledge Mapping” on On December 10, 2019
On December 10, 2019, in Latvia at Riga Technical University, starting the work on the project "OSIRIS", an expert panel session "Knowledge Mapping" took place. In the introductory session, meeting with 16 experts and project coordinators, the aim was to identify and deepen the set of activities needed to promote the development of the silver economy in Latvia. The participants discussed the method of developing and analyzing strategic opportunities in the context of the SODA OSIRIS BSR project, developed a detailed and in-depth mapping of ideas, as well as the strategy "Smart Silver Laboratory", which discusses the implementation of the silver economy in an intergenerational context.
PXL Workshop “Opportunities and problems of senior economics” on 19 September at RTU
On 19 September “Opportunities and problems of senior economics. Experience exchange and mutual learning workshop PXL” (Peer Exchange and Learning workshop) took place at Riga Technical University.
During several sessions led by leading experts following conclusions were drawn:
- by reducing general poverty in the country, it is possible to increase the activity of seniors and the desire to enter the labour market, as well as to increase of employment opportunities;
- tax policy and legislation developed by the state must have a positive effect on the employer-employee relationship;
- it is necessary to fully ensure the elimination of discrimination against seniors both in terms of job offers and in terms of financial security;
- it is necessary to expand understanding about the importance of knowledge transfer from seniors to the following generations;
- both at the state level and employers need to provide seniors with additional benefits (transport, etc.) and job security
- it is necessary to promote the competitiveness of seniors in the labour market by providing further educational opportunities for seniors.
These conclusions drawn in the process will be used in the following activities of the Osiris project and in the creation of Smart Silver Framework to drive innovations in the silver economy.
Focus group meetings in Riga and Daugavpils on 13 and 15 September
On 13 September 2019 and 15 September 2019 expert focus groups meetings were held in Latvia in Daugavpils and Riga, respectively, to focus on the importance of silver economies for the future of global economic development. During these meetings, both local and global issues were outlined. For example, during the session at Daugavpils, special attention was drawn to the Latgale region and its particular challenges at hand. During the second seminar, specialists looked at support for the development of the silver economy at Riga. The most important overarching question: does the implementation of Latvia's National Development Priorities take into account the growing importance of the silver economy? A particular focus was placed on the fields of biomedicine, medical and technologies as well as information technologies. Osiris project aims to answer these questions and will focus on development on the silver economy as a common value in the 21st century!
3rd Knowledge Management co-creation workshop in Klaipėda State University of Applied sciences
Klaipėda State University of Applied sciences organised 3rd Knowledge Management c0-creation workshop in Klaipėda, Lithuania on 26 May 2020. The aim of the 3rd co-creational workshop was to verify Knowledge Management, the draft Model. The visual representation and short description of the draft of KMM were presented during the event. The aim of the 3rd co-creational workshop was to verify Knowledge Management, the draft Model. The visual representation and short description of the draft of KMM were presented during the event. The event where Klaipeda State University of Applied Sciences, together with other representatives of government, science and business, continued to develop the knowledge management model for the Lithuanian health community and its adaptation to the open innovation ecosystem, took place under unusual conditions when the world and Lithuania were experiencing a pandemic crisis under the measures of social distancing. Nine workshop members from local authorities, seniors’ organizations and business participated by using ZOOM platform in this event. Working under challenging circumstances of social distance, however, was productive and concentrated allowing verifying draft model and gathering the necessary information and knowledge for further development of the model.
4th Knowledge Management co-creation workshop in Estonia
Because of the emergency situation in Estonia related to COVID-19, the workshop took place via Teams meeting. It lasted almost 2 hours and during that time a questionnaire was shared. 16 people participated and the meeting was recorded.
The meeting started with welcoming words from Ingrid Pappel who spoke about project progress and introduced our next steps in this quite extraordinary emergency situation. Then team member Aivi Remmelg presented interview results by showing a presentation.
After every introduced question and answers our experts to made comments and shared their ideas about the results. The same was done with the questionnaire by Edi Kiviniemi. Then all the participants were able to have a discussion about what are their ideas about Knowledge Management.
First workshop to start regional Knowledge Management Model in Tallin, Estonia
Taltech (PP8) organized the meeting in Tallinn, Estonia 29.01.2020 and it lasted around 3 hours with one lunch break in between. Aim of this meeting was to gather information through brainstorm about different problems that Estonia is facing in silver economy eco-system and what could be possible solutions to improve the overall situation. The 12 participants represented different views. We had one member from the ministry of social affairs, one member of Estonian Pensioners’ association, most of them represented academic views but because their field of research is so different it gave us good input. The workshop had good results- we worked in two groups and both of the groups had a very different approach to the questions. We used the post-it method so that through brainstorm we got around 40 different keywords and then representatives from both groups presented what they had discussed. Through that, we found out that there are 10 main questions that we need to look into, choose the most relevant ones and go on with them in the next workshop.
Workshop in Aarhus, Denmark on 16th of January 2020
VIA University College organized a workshop in Aarhus, Denmark on 16th of January 2020. The aim of the workshop was to develop a knowledge management model. Conditions of how stakeholders work with knowledge and knowledge management within the area of technology and senior citizens were explored. The aim of the workshop was to develop a knowledge management model.
Panel Meeting 2 – Knowledge about welfare technology and future seniors. Aarhus, Denmark.
VIA University College organized the meeting in Aarhus, Denmark on 13th of December 2019 .
The purpose of the meeting was to create a model which can be used to bridge the gap between stakeholders and match the existing and new technologies with the needs of the users. The meeting was attended by Seniors, health professionals, SME´s, Municipality and educational institutions. The meeting focused on the needs of the end-users.
(citizens and professionals) and their opportunities for applying knowledge and information. The goal was to investigate experienced challenges within the area of technology and seniors. On the meeting, we discussed what is needed to create optimal conditions for knowledge and flows of knowledge. We reflected on how to help improve conditions for technological development. We furthermore discussed the role of the citizen in these solutions.
Meeting in Aarhus, Denmark on 4th of December 2019
VIA University College organized a meeting in Aarhus, Denmark on 4th of December 2019. The aim of the meeting was to identify information and flows of knowledge for developing a model (knowledge management model). Furthermore, the purpose of the panel discussions was to provide a basis for drawing up recommendations for methods that promote knowledge sharing and dissemination of knowledge. The meeting was attended by Seniors, health professionals, SME´s, Municipality and educational institutions. Peter Keller Hansen drew the process of the meeting to visualize the content and outcome of the meeting. The panel meeting focused primarily on identifying potential stakeholders and flows of knowledge within the area of technology and seniors. The information obtained during this panel meeting was used to visualize a stakeholder circle. With the help of the “post-its-technique”, the panel members wrote down ideas for key players regarding technology and seniority knowledge and their interrelationships. We furthermore discussed challenges and potential needs and opportunities within the area.
2nd Peer review seminar in St. Petersburg 13.11.2019
The second part of Peer Review seminars will take place in St. Petersburg on the 13th of November. OSIRIS project partners will go thru the Silver Economy situation in Latvia and Russia. The business possibilities, user needs and strategical directions of development.
During the workshop part of the event, project partners will continue handling the three questions as in Vilnius with the the approach of main presenters, Russia and Latvia:
- Models and platforms for joint knowledge management and knowledge transfer in the innovation process - how data and knowledge are managed by the government at the level of country/region
- Pilot programs for supporting innovation and smart specialization projects - new technologies, approached and methodologies
- Funding schemes and Financing mechanism for supporting innovation and smart specialization projects - possible funding scenarios for effective S3 implementation and schemes to combine funding and financing support for research and innovation
Transnational Peer Review Seminar III in Finland
The meeting was arranged by Riihimäki Business Development Co. (RTOY) and Häme University of Applied Sciences (Hamk) in Hämeenlinna on the 27 of November 2019. The focus of the seminar was the implementation of regional research and innovation strategies for smart specialization. In the preliminary speeches, it was mentioned how important it is to avoid project jargon that drives the target groups away. It is also extremely important to point out the credibility of the project and its efficiency for the stakeholders.
Workshop in Denmark on 6th of September 2019
VIA University College & Aarhus Municipality organized a meeting in Denmark on 6th of September 2019. The purpose of the workshop was to uncover the welfare technological landscape in Denmark and point out the opportunities for improvement. The meeting was attended by Seniors, health professionals, SME´s, Municipality and educational institutions. Ivan Kjær Lauridsen Head of health and assisted living technologies, Municipality of Aarhus and Maibritt Aagaard Project Manager Medtech Innovation Consortium made presentations to inspire the participants. On the workshop the participants discussed factors that inhibit and promote innovation, based on the following subjects:
1) Collaboration and cohesion,
2) ethical issued,
3) procedures, business procedures and methods,
4) attitudes and language and
5) development and context.
Furthermore, the participants brainstormed on solutions and initiatives to promote innovation, from idea to implementation. The proposals were prioritized in a matrix.
FOCUS GROUP WORKSHOP IN RIIHIMÄKI 4.6.2019
The workshop took place on the 4th of June 2019 in Riihimäki Business Development Co, Riihimäki, Finland. There were nearly 30 participants in the event. The objective of the Focus group workshop was the identification of silver economy knowledge-intensive areas for potential growth. The expert speakers represented the silver economy from as many viewpoints as possible. Investigational know-how involving smart technology, care and construction, and which reflected the future, was presented. Principal lecturer Katariina Välikangas of HAMK stated that too many decisions are nowadays made on the basis of care and that more thought should be put on the overall picture and the various needs of seniors. Currently, a wider overview of Finnish housing policy appears to be missing. To Välikangas, one bright spot is the return of the elderly citizen's councils; senior citizens need their own spokespeople to promote their interests! Architect SAFA Anne Ranta-Eskola of Arcare Oy stated that many things have to be considered during the planning phase of construction projects directed at seniors. These are functionality, efficiency, economy, energy efficiency, accessibility, a good life, the needs of the inhabitant and their loved ones, and good-quality working conditions for the staff. According to Regional Development Specialist Minna Takala of the Regional Council of Häme it is essential to combine various sectors, such as creative industries, construction and robotics, instead of only thinking about things in a silo-like fashion. Chairman of the Board Timo Liukko of Small Data Garden (and First Round Oy) stated that there was often a need for various devices and systems that could help with everyday life, but that a readiness to buy such things was another matter entirely. People are inventive, and there are lots of new ideas, but testing and piloting them is more challenging. It is important to discuss how the money is channelled, whether it is a commercial business model or something else. That is also why it is important to measure and calculate the benefits. The preliminary speeches inspired for further debate and the participants innovated a lot of new senior-related business needs. The participants agreed that many seniors have strong prejudices about new technology. Such concerns could be alleviated by e.g. allowing seniors to try out the technology in controlled conditions in health clinics, libraries or other suitable facilities.
OSIRIS PARTNERS MET TO START PROJECT ACTIVITIES
OSIRIS project partners held their kick-off meeting on 30 January 2019 in Hämeenlinna, Finland. All 13 partner organizations from the six Baltic region states gathered to meet each other and the representative of the Interreg BSR office, and to agree the common goals of the project. The two-day program included lectures about the Interreg financing mechanism, best practices in reporting and an overview of the project and also included workshops on the first stages.
